Privacy Policy

We value the trust you place in us and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services and make payments through Razorpay.

Information We Collect

We may collect the following information when you interact with our website or services:

  • Personal Information: Name, email address, phone number, billing address, and other details necessary for payment processing.
  • Payment Information: Razorpay securely processes your payment details such as credit/debit card numbers or bank account information. We do not store sensitive payment information on our servers.
  • Device Information: IP address, browser type, operating system, and other technical details.
  • Usage Data: Information about how you use our website, including pages viewed and links clicked.

How We Use Your Information

We use the information collected for purposes such as:

  • Processing payments and providing services.
  • Communicating with you about your transactions, updates, and promotions.
  • Improving our website, services, and user experience.
  • Complying with legal and regulatory requirements.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • With Razorpay: To process payments securely. Razorpay is PCI DSS compliant and ensures the security of your payment data.
  • Service Providers: With trusted third-party vendors who help us provide services, subject to confidentiality agreements.
  • Legal Requirements: If required by law or to protect our legal rights.

Data Security

We implement robust security measures to protect your personal and payment information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

  • Access the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Opt-out of receiving promotional communications.

Razorpay’s Privacy Practices

Payments made through Razorpay are subject to Razorpay’s Privacy Policy. We encourage you to review it for a better understanding of how Razorpay manages your data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically for updates.

Contact Us

  • Email: support@surela.org
  • Phone: +91 8609665122